No, wait, I meant to type “Customer Support” as the title of this entry. Oopsie.

What a gang of tools we have over there in Customer Support… I put in a request for them to do something that required me to have several people stop working until the request was completed. When I submitted the request, I specifically requested that they call me to let me know when they were finished. This should have taken maybe 10 minutes.

An hour and a half later I called them back to see what was going on. Well, they’d completed my request in about 10 minutes, but then the guy who did it sent the request back down to the guy who took the call instead of calling ME, and the guy who took the call was (and still is) in a class all afternoon.

End result: me and several other people sitting around with our thumbs up our asses all afternoon because Tool #2 didn’t bother picking up his phone and dialing 4 digits or even just saying “Hey, Chuck, it’s done!” any one of the three times he walked by my cube in the last hour.

Fucking morons.